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Terms & Privacy Policy

Last updated: April 2026

1. Introduction

Welcome to Shambhu Files. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully.

If you do not agree to these terms, you should not review information or obtain goods, services, or products from this site.

2. Shipping and Delivery

We process all retail orders within 1-3 business days. Delivery times vary based on your location within India but typically range from 3-7 business days. Wholesale and custom printed orders may require additional processing time.

While we partner with top-tier courier services, Shambhu Files is not liable for minor delays caused by third-party logistics or unavoidable natural circumstances.

3. Returns and Refunds

We accept returns for defective or damaged products if reported within 7 days of delivery with an unboxing video. Refunds will be processed to the original source of payment within 5-7 working days of receiving the returned goods.

Note: Custom products (such as custom pre-inked stamps or branded folders) are strictly non-refundable unless there is a clear manufacturing defect.

4. Privacy Policy

We respect your privacy. Any personal information collected during your transaction (such as name, delivery address, and phone number) is used solely for order processing and direct communication.

We do not sell, rent, or lease your data to third parties. Payment processing is handled via secure, encrypted banking gateways.